How do I install the Bosseye software?
First, log in to
login.bosseye.net. If you haven't done an installation before, you will see an "Add Device" prompt in the middle of the page. Click on it to access the client setup file. Alternatively, you can click on the "Add Device" link in the left menu to reach the installation page.
Download the setup file to the PC you want to monitor and double-click to run it. Follow the installation instructions by clicking next to finish the setup. Afterward, another screen will appear. Enter the email address and password you used during registration and click the "SET" button. If the installation is done correctly, the PC will restart automatically.
That's all you need to do on the monitored PC. There is no need for any further configuration. The connection from this newly set up device will automatically appear in your Bosseye admin panel.
How can I create PC groups?
First, log in to the management panel. Then click on the "Create Group" link at the top and give your group a desired name. Next, click and hold on the PC you want to add to this group, and drag and drop it onto the group's name. The selected PC is now assigned to that group.
How can I assign different managers to groups?
Click on the "Sub-users" section in the left menu of the management panel and click the "Add new user" link. After entering the user login credentials, specify which groups they will be able to see and manage at the bottom of the page. Then, confirm the action and provide the login details to the sub-user.
At what intervals are PC screens recorded?
In the new version, historical screen recordings are captured and stored at 4-second intervals for the last 30 days. You can retrospectively view all actions performed by the user on the PC from any device and location.
How do I configure productivity settings?
Once reports start generating, open the reports for that specific PC from the reports menu. When you review the user's activities, rows with a question mark indicate content that hasn't been categorized yet. By clicking on the question mark, you can mark these records as "Productive" or "Unproductive" in the pop-up window. This way, in future reports, you will be able to see how productive or unproductive the user is for your business. You can also create productivity rules based on applications. For example, you can mark the Google Chrome application as "Unproductive" overall, but if they visit a company-related webpage via Google Chrome, you can mark that specific URL as "Productive".
Is it legally allowed to monitor users?
If you are monitoring your own computer network, yes, it is legal. In many countries, standard employment contracts already state and require signatures confirming that employees will not engage in non-work-related activities during working hours. As long as you can prove that the PCs belong to you, you can use tracking and monitoring software as you wish. Employees should not conduct personal matters on company computers.
How much will I pay for Bosseye?
You can learn how much you will pay for our product by clicking the
Pricing Plans link.
How can I get the reports?
To view the user activity reports, which record all operations performed on the PC, hover over the PC you want to check to reveal a menu icon. Click on this menu icon, go to the reports section, and select the dates you want to review. You can export the resulting data in Excel and PDF formats if you wish.
How to use software and hardware inventory?
You can view hardware information and a list of installed applications for each computer via Bosseye. To do this, click on any PC and check the button menus located at the bottom.
What is a Sub-User?
The sub-user feature can be utilized when a registered Bosseye account needs to be used by more than one person. Each user added to your plan can log into the system with their own password. Using the primary administrator account, permissions can be defined for sub-users. Different permission sets can be assigned to each sub-user individually. Full or partial read, write, and delete permissions for every screen on the Bosseye management panel can be assigned to sub-users. For example, you can set permissions so that one user can only monitor screens while another manager can only view the reports.
Will all my data be deleted after my Bosseye license expires?
No, they will not be deleted. Customer data is kept in the system for an additional 15 days. When you renew your license, you can continue using it right from where you left off without any extra steps.
